The RMPDC understands that chemical manufacturers want to provide safe and effective products to the public and even with the safest products, accidents and adverse exposures can occur at any time.

The RMPC offers product stewardship services that provide medical consultations over the telephone provided by certified poison information nurses and board certified toxicologists when needed.

Our specially trained staff and 24-hour availability ensure that customers always have access to some of the best medical care available.

Chemical Health and Safety Features include:

§             A state-of-the-art automatic call center distribution system that routes all incoming calls to a health care professional, so each call is answered in a timely fashion and in person.

§             Multiple incoming line appearances that allow health care professionals to manage more than one call at a time if needed, enabling them to answer all calls in a timely fashion and prioritize emergency calls.

§             Computerized case processing systems that facilitate efficient case management.

§             Online databases ensure customers receive the most up to date treatment recommendations.

§             Quality assurance programs that help ensure accurate treatment recommendations and reporting.